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Message Not Delivered: unknown issue with network connection

The message could not be delivered because of an unknown network connection problem between the email providers.


Contact the sender's email or network support team as there was a network issue, possibly with the sender's email server. This is typically something that needs helpdesk support to resolve.

Also, consider contacting the recipient through an alternative email address or other means.

5.4.0: Official Definition


A permanent failure is one which is not likely to be resolved by resending the message in the current form. Some change to the message or the destination must be made for successful delivery.


Something went wrong with the networking, but it is not clear what the problem is, or the problem cannot be well expressed with any of the other provided detail codes.