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5.1.5

Message Not Delivered: valid email address

The message could not be delivered even though the recipient's email address is a valid email address.

Fixes

Contact the recipient another way (e.g., phone or text message) to confirm their email address.

If the email address you're using is correct and your recipient can receive emails to their inbox, then you could contact the email provider for help.

5.1.5: Official Definition

5.X.X

A permanent failure is one which is not likely to be resolved by resending the message in the current form. Some change to the message or the destination must be made for successful delivery.

X.1.X

This mailbox address as specified was valid. This status code should be used for positive delivery reports.

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