List Quality Check

You have no lists. To create a list click here

Select Page

5.1.9

Message Not Delivered: message routed to non-email system

The message could not be delivered because the recipient's domain is not set up to handle email.

Fixes

Check your recipient's domain in the recipient's email address for misspellings or missing letters. If an error is found, correct it in contacts list or address book for next time.

If necessary, contact the recipient another way (e.g., phone or text message) to confirm their email address.

5.1.9: Official Definition

5.X.X

[RFC3463] (Standards Track) from the The Internet Engineering Task Force (IETF) definition for codes that start with 5.X.X:

A permanent failure is one which is not likely to be resolved by resending the message in the current form. Some change to the message or the destination must be made for successful delivery.

X.1.9

[RFC3463] (Standards Track) from the The Internet Engineering Task Force (IETF) definition for codes that end with X.1.9:

The mailbox address specified was valid, but the message has been relayed to a system that does not speak this protocol; no further information can be provided.